We partnered with a university system to improve student retention, strengthen outcomes, and drive institutional transformation.
Client
Lakeshore University System
Industry
Education
Services
Organizational Transformation
Company Size
3,500+ Employees
Location
Minneapolis, USA
Timeline
Jan 2026 – Aug 2026
Lakeshore University System partnered with ScaleUp to improve student retention and outcomes through a comprehensive strategic transformation. Over eight months, the engagement strengthened institutional capability and delivered measurable improvements in student success.
This engagement is part of ScaleUp’s ongoing work helping educational institutions drive student success through strategic transformation.
Student retention rates had fallen below institutional targets.
Student outcomes varied significantly across programs.
Organizational structure limited cross-department collaboration.
Poor data access limited early intervention for at-risk students.
Improve student retention across programs
Strengthen student outcomes and success rates
Align organizational structure to support student success
Improve data visibility for early intervention
Build a sustainable model for continuous improvement
Assessed student data, programs, and organizational structure.
Realigned structure to support cross-functional collaboration.
Built predictive models to identify at-risk students early.
Trained faculty and staff on new tools and intervention strategies.
Built real-time visibility into retention and outcome metrics.
Institutional Assessment Report
Organizational Redesign Plan
Student Success Analytics Model
Retention Dashboard
Faculty Training Program
Continuous Improvement Framework
Analyzed student data, programs, and organizational structure.
Defined the target structure and student success model.
Rolled out new structure, tools, and intervention programs.
Piloted changes in priority programs before full rollout.
Scaled successfully and continuously optimized performance.
24%
Higher Retention
19%
Better Outcomes
35%
Improvement in Early Intervention
27%
Increase in Cross-Department Collaboration
8 Mo
Project Duration
ScaleUp helped us realign our organization around student success. The impact on retention and outcomes has been transformational.
Dr. Angela Reyes
Provost, Lakeshore University System
Nonprofit
35%
More Programs Funded
22%
Lower Overhead
4 Mo
Project Duration
Healthcare
38%
Shorter Wait Time
26%
Patient Satisfaction
7 Mo
Project Duration
Retail & E-commerce
28%
Increase in Profit
18%
Reduction in Costs
2.4x
ROI in 12 Months
