These Terms of Service (“Terms”) govern your access to and use of the ScaleUp Business Consulting website and services. By engaging our services or using our website, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing our website or engaging ScaleUp for consulting services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please discontinue use of our website and services.
2. Our Services
ScaleUp provides business consulting services, including but not limited to strategic advisory, operational improvement, financial performance, organizational transformation, and digital transformation engagements. The specific scope, deliverables, and timeline for each engagement are defined in a separate proposal or statement of work agreed with the client.
- Services are delivered on a project, retainer, or advisory basis as agreed in writing
- We reserve the right to modify, suspend, or discontinue any part of our services with reasonable notice
- Any timelines communicated are estimates and may be adjusted based on project scope changes
3. Client Responsibilities
To ensure a successful engagement, clients agree to:
- Provide accurate, complete, and timely information required for the engagement
- Make key stakeholders reasonably available for meetings, workshops, and reviews
- Review and provide feedback on deliverables within agreed timeframes
- Use our recommendations and deliverables in accordance with applicable laws
4. Fees & Payment
Fees for our services are set out in the applicable proposal or statement of work. Unless otherwise agreed:
- Invoices are due within 15 days of the invoice date
- Late payments may be subject to a reasonable late fee
- Expenses incurred on the client’s behalf (travel, third-party tools) are billed separately unless included in the proposal
- All fees are exclusive of applicable taxes, which are the client’s responsibility
5. Intellectual Property
Unless otherwise agreed in writing, ScaleUp retains ownership of its pre-existing methodologies, frameworks, and tools used to deliver services. Deliverables created specifically for a client engagement are licensed or assigned to the client as set out in the applicable proposal.
6. Confidentiality
Both parties agree to keep confidential information disclosed during the engagement private, and to use it only for the purposes of the engagement. This obligation survives the termination of the engagement for a reasonable period, as further detailed in any signed confidentiality or engagement agreement.
7. Limitation of Liability
To the maximum extent permitted by law, ScaleUp’s total liability arising out of or related to an engagement shall not exceed the fees paid by the client for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
8. Termination
Either party may terminate an engagement in accordance with the terms set out in the applicable proposal or statement of work, typically with written notice. Upon termination, the client will pay for services rendered up to the termination date.
9. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles, unless otherwise specified in a signed engagement agreement.
10. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will post the updated Terms on this page and revise the “Last updated” date above. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.
11. Contact Us
If you have questions about these Terms of Service, please contact us:
- Email: legal@scaleup.com
- Phone: +1 (555) 123-4567
- Address: 123 Park Avenue, New York, NY 10017